Privacy & Security
Learn how your information is handled and how your account is protected.
1. Introduction
Fashionphile values your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and protect your information when you use our website, services, and platform.
By using our services, you agree to the practices described in this Privacy Policy.
2. Information We Collect
We may collect the following types of information:
Personal Information: phone number, identification details when required, preferences and account information Account Information: login credentials, profile details, communication preferences Technical Information: IP address, browser type, device information, operating system, website usage data, cookies and similar tracking technologies
3. How We Use Your Information
We use your information to:
Provide and manage our resale and account services Process balances, orders, and withdrawals Confirm, update, or manage your account activity Communicate with you about your account Improve our website, services, and customer experience Prevent fraud, abuse, and unauthorized activity Comply with legal and regulatory obligations Send service-related notices and, where allowed, promotional communications
4. Sharing of Information
We may share your information with:
Payment and withdrawal processors to handle transactions Service providers who help operate our platform Legal or regulatory authorities when required by law Professional advisors, auditors, or business partners when necessary for legitimate business purposes
We do not sell your personal information to third parties.
5. Cookies and Tracking Technologies
We may use cookies and similar technologies to:
Keep you logged in Remember your preferences Analyze website traffic and usage Improve platform performance Support marketing and promotional efforts
You can control cookies through your browser settings, but disabling them may affect some platform features.
6. Data Retention
We retain personal information only for as long as necessary to:
Provide our services Maintain balance and transaction records Meet legal, tax, accounting, and regulatory obligations Resolve disputes and enforce agreements
When no longer needed, we will securely delete or anonymize your information where required by law.
7. Data Security
We use reasonable administrative, technical, and organizational safeguards to protect your information against unauthorized access, loss, misuse, or disclosure. However, no online system can be guaranteed to be completely secure.
8. Your Rights and Choices
Depending on your jurisdiction, you may have the right to:
Access the personal information we hold about you Request correction of inaccurate information Request deletion of your personal information Object to or restrict certain processing Withdraw consent where processing is based on consent Opt out of marketing communications
To exercise these rights, contact us using the details below.
9. International Data Transfers
If you access our services from outside the country where our systems or partners operate, your information may be transferred to and processed in other countries. By using our services, you consent to such transfers where permitted by law.
10. Third-Party Services
Our platform may contain links to third-party websites or services, including payment gateways and support partners. We are not responsible for the privacy practices of those third parties. You should review their privacy policies separately.
11. Children's Privacy
Our services are not intended for children under 18 without parental or legal guardian supervision and consent. We do not knowingly collect personal information from children in violation of applicable law.
12. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. When we do, we will revise the effective date and post the updated version on our platform. Continued use of our services after changes means you accept the updated Privacy Policy.
13. Contact Us
If you have any questions, requests, or concerns about this Privacy Policy or how we handle your personal information, please contact our online customer service.